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Ggvb  
#1 Posted : Wednesday, January 23, 2019 3:49:45 AM(UTC)
Ggvb

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Hello



I have a big problem with Igrid7 and Windows 10 and Office 365.

The tool can not be used with VBA and Excell.
Error class is not registered even after a new installation and crashes completely.

Can someone help me.

Kind regards

Georg
(lxxfan.kay@googlemail.com)
Igor/10Tec  
#2 Posted : Wednesday, January 23, 2019 5:45:50 AM(UTC)
Igor/10Tec

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Full Office version number including build (for example, Version 1812 Build 11126.20266)?
Is it a 64-edition of Office?
Can you record a video of what you are doing?
Ggvb  
#3 Posted : Wednesday, January 23, 2019 6:12:13 AM(UTC)
Ggvb

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Thank you for the answer,

Originally Posted by: Igor/10Tec Go to Quoted Post
Full Office version number including build (for example, Version 1812 Build 11126.20266)?
Is it a 64-edition of Office?

Is it a 64-edition of Office? no 32 Bit
Build is 16.0.10730.20264 Office 365

but also have Office 2016 32 Bit exactly the same problem

Immediately after incorporation of the Igrid7, the application crashes.
Class is not registered

How to fix the error ..


Can you record a video of what you are doing?
NO Crashed

mfg

Georg

Igor/10Tec  
#4 Posted : Wednesday, January 23, 2019 8:44:00 AM(UTC)
Igor/10Tec

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The version of my Excel 2016 from the active Office 365 subscription is the following (from the About window):

Microsoft Excel for Office 365 MSO (16.0.11126.20234) 32-bit.

It seems, you have an outdated installation. Just in case, try to update it.

Could you use iGrid in this Excel earlier without any problems? If the problem has occurred only recently, it may be related to a Windows update or something like that.

And do you want to say that you can't even drop iGrid from the toolbox on a UserForm?

Can you reproduce this behavior on another similar pc?
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